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Terms and Conditions
The following terms and conditions apply to all transactions processed by Furniture OTOP.com ("the Conditions"). All orders made are subject to the acceptance of these Conditions, and deemed to be accepted by you when placing your order. These Conditions do not affect your statutory rights. These terms and conditions are subject to change without notice and supersede all previous editions.
1. PAYMENT
1.1 We will treat each order for goods as an offer by you to purchase the goods subject to these Conditions. You are deemed to accept the Conditions when you place an order for goods with us. Our contract with you only begins when we confirm acceptance of your offer to purchase goods from us. An order will not take place (and we will not be deemed to have accepted your order) until we have validated and confirmed your payment. Any communication, which you receive from us prior to validation, is not to be deemed as an acceptance of your order. In the event of any pricing error occurring within our website, within a written or verbal quotation, or contained within any e-mail correspondence however received, all incomplete orders shall be deemed void.
1.2 We accept all major credit cards via PayPal.
1.3 All drawings, photographs, descriptive matter, color, specifications and advertising on our website are for the sole purpose of giving an approximate idea of the goods. They will not form part of the contract between us.
1.4 Ownership of the goods shall not pass to you until we have received payment in full.
1.5 Your order for goods is subject to stock availability. If we do not supply goods to you for any reason, we will inform you of the situation and will refund any money already paid by you for these goods. We are not liable for any financial loss incurred by you relating to interest payments, or loss of earnings, or similar gains you would have received on monies paid to us in lieu of any unfulfilled order.
1.6 All prices quoted or displayed are in USD and shall be the price, set out on the website at the time your order is placed. We are entitled to adjust the price to take account of any increase in, or the imposition of any new taxes or duties. If due to an error or omission the price published for the goods on our website is wrong, we have the right to terminate an order provided the goods have not been dispatched. We will try to ensure that all prices displayed on our website are accurate, but should an error occur we would inform you of the correct price and give you an opportunity to cancel the order.
1.7 Payment for goods must be made in accordance with our purchase procedure as set out on our website. All orders are positively credit card sanctioned prior to dispatch. We can accept no responsibility if any details you provide us with that are incorrect or if any order is held up because of incorrect or unsubstantiated details.
1.8 Any clerical error or omission in any sales literature, quotation, pricing on the website, acceptance of offer, invoice, other document or information issued by the company shall be subject to correction without any liability on the part of Furniture OTOP.com.
2. DELIVERY
2.1 Delivery of the goods shall be made to addresses registered with your payment card issuer, unless you request otherwise and we agree to such a request (at our sole discretion).
2.2 We will endeavor to deliver your goods if in stock within 10 working days (with the exception of weekends & public Thai holidays) but time shall not be of the essence. If we are unable to deliver the goods for any reason, you will be notified and will not be obliged to pay for the goods. If delivery of the goods is delayed by more than 30 days, you shall be entitled to contact us and cancel the order. Any monies paid in respect of goods, which are not delivered, will be refunded.
2.3 Goods, other than faulty goods, may not be returned after 7 days (after you receive the goods) unless we agree that there is good reason for us to receive such goods back, if we agree to accept these goods back into stock they are subject to a 20% re-stocking fee. We recommend that you make full use of our sales team for advice prior to purchase. We adhere to the Consumer Protection (Distance Selling) Regulations 2000 No.2333.
2.4 If goods arrive in a damaged condition, you must inform us as soon as practicable. We shall arrange collection of the goods (other than used goods) and will either replace the goods at no extra charge, or refund any monies paid by you for the goods.
2.5 Furniture OTOP.com must be notified within 48 hours if any part of your order is missing.
2.6 We will deliver to alternative addresses at your request but stress that if instructed to do so, you are agreeing that anyone situated at your alternative address has your written authority to accept goods on your behalf. We will accept no responsibility for goods once they have been delivered to and signed for at the requested address.
2.7 Delivery Charges, All our carriage charges are displayed in the shopping basket, on the page called ordering, or via our sales team.
2.8 No liability for direct or consequential loss or damage arising from any delay in delivery will be accepted by Furniture OTOP.com.
3. RETURNS & REFUNDS
3.1 We will provide a full refund (excluding delivery charges) if the product you have selected is found to be unsuitable within 7 working days following delivery, providing the product is returned in unused condition.
4. MISCELLANEOUS
4.1 We shall not be liable to you for any failure or delay in performance of our contract. If it is due to an event beyond our reasonable control including, without limitation, acts of God, war, industrial dispute, fire, flood, tempest and national emergencies and if so delayed we shall be entitled to a reasonable extension of time for performing such obligations.
Website Terms & Conditions
All content of this web site including but not limited to the text, photographs, images, graphics, illustrations, designs, written and other material including the program and code that operates this web site (together the "content") is protected by copyright, trade mark and/or other proprietary rights owned by or licensed to Furniture OTOP.com. Should you choose to download print or copy any content from this web site, you must do so only in accordance with these terms. Such activity is permitted only for your personal use or for supply to third parties for no commercial gain and for their personal use only. In all cases, we must be acknowledged as the source of the material. You acknowledge that you have no right to use the content in any other manner. If you want to make additional use of any of our material outside the terms of this disclaimer, you should apply to Furniture OTOP.com for the appropriate consent and conditions. Unless stated otherwise on this web site all other uses of the content are expressly prohibited.
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